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Internal Server on Create Account #8694

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jkeyser created

I am experiencing an issue when trying to "Create Account" (Sign Up).

It causes an "[Internal Server Error]"

I am unable to find the cause or solution.

{code: 0, message: "[Internal server error]", details: null, validationErrors: null}

Can anyone please assist?

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    ismcagdas created
    Support Team

    Hi,

    Could you check server-side Log file to see the detailed exception message ?

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    jkeyser created

    Where can i find that file on the server side

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    maliming created
    Support Team

    Default logs exist in App_Data/Logs/Logs.txt

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