After clicking on the "Download collected data", it gives the following message but later nothing happens and no notification is provided.
What could be the reason?
12 Answer(s)
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Hi @hafiz It creates a background job to collect and prepare the data. After progress is completed it should create notification about it.
Can you please check if there are any error in logs.txt. And can you also please check if your background job works. Here is where background job is created: https://github.com/aspnetzero/aspnet-zero-core/blob/5e9ca60d4f3710f3cbe40340362ed542d7ebcaf4/aspnet-core/src/MyCompanyName.AbpZeroTemplate.Application/Authorization/Users/Profile/ProfileAppService.cs#L151. And where notification is created: https://github.com/aspnetzero/aspnet-zero-core/blob/5e9ca60d4f3710f3cbe40340362ed542d7ebcaf4/aspnet-core/src/MyCompanyName.AbpZeroTemplate.Application/Gdpr/UserCollectedDataPrepareJob.cs#L84
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Hi @musa.demir
Thanks for the response. I debugged it and see that the backbround job is working and has not error but the notification is never fired.
Meanwhile, I don't have access to the github listed above
Hafiz
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Hi @hafiz Check that to get access to github https://support.aspnetzero.com/QA/Questions/9580/How-to-access-the-ASPNET-Zero-private-GitHub-repository
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Thank you I could access it but the notification is still not working Thank you
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The problem still exist and it is not resolved. Please help me with this. Thank you
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Hi @hafiz
Did you check if your background jobs works?
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Hi @musa.demir
Yes I checked and it has no error but it does not give any notification if any data will be downloable or not. Does it need to be in production or it works in development environment as well?
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Hi @hafiz
Could you share your ABP NuGet package version ? There was a similar problem with ABP 6.3. If you are using ABP 6.3, could you upgrade to ABP 6.3.1 and try again ?
Thanks,
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I am using version 10.3.0
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Hi @hafiz
That is the version of AspNet Zero. You can open NuGet package manager and check the installed ABP NuGet package version. Upgrading it to 6.3.1 will fix your problem.
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It is
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Hi @hafiz
Please upgrade all Abp.* packages to 6.3.1 or higher and it will solve the problem.
Thanks,
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